Executive Leaders are the Key to Successful Organizational Change! But middle managers are where the “rubber meets the road” to drive change!

Gartner Inc., the world’s leading information technology research and advisory company, have frequently noted that the critical success factors for managing SAP (the German Software company) and other ERP (Enterprise Resource Planning software) implementations are people issues; behaviors, skills, actions – the “soft” side of managing ERP implementations, business process redesign, organizational restructuring and other strategic change initiatives …

Something Old, Something New, Something Borrowed …. Something Changed?

This old wedding custom has its roots in Victorian times and a lot has changed in the interim for sure. But there is a lot to be said for aspects of this tradition when it comes to organizational change. Very often, when organizations are facing large scale changes such as technology implementations, business process changes and restructuring, many companies will bring in big consulting groups who are experienced at systems integration and change management. In a recent technology implementation project where we were partnering with a large consulting firm, we were concerned that that the change management strategy being applied was mostly “Something New” instead of a mix of “Old” and “Borrowed”.